TERMS AND CONDITIONS
Welcome to Suby Studio
By using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before engaging with us, placing an order, or using any of our services. If you do not agree with these terms, please refrain from using our site or services.
Services
Suby Studio offers bespoke textile consulting and design services for both residential and commercial projects. Our services include, but are not limited to:
Custom-made soft furnishings (cushions, upholstery, etc.)
Full design packages (including fabric sourcing, concept development, and installation)
Placing an Order
When you place an order with Suby Studio, you agree to provide accurate and complete information, including the scope of your project and any specific design preferences. You will receive a confirmation email once your order is processed.
Custom orders are final and cannot be changed or cancelled once production has begun. Any changes to your order should be made before the production process starts.
Pricing
All prices for products and services are quoted in AUD and may be subject to change. Any price changes will be communicated to you before final confirmation. Additional charges may apply for delivery, installation, and other related services, which will be agreed upon before services are rendered.
Payment
Payments for orders are due upon confirmation. We accept payments via bank transfer. For larger projects, a deposit may be required before work begins, with the balance due upon completion.
Delivery & Installation
For custom orders, we will provide an estimated delivery timeframe. While we make every effort to deliver on time, delays may occur, and we are not liable for any inconvenience caused by such delays. Delivery and installation charges are additional and will be agreed upon in advance.
Intellectual Property
All designs, content, and materials found on our website and produced by Suby Studio are the intellectual property of Suby Studio and are protected by copyright law. You may not use, reproduce, or modify any content without prior written consent from Suby Studio.
Limitation of Liability
Suby Studio is not liable for any damages arising from the use or inability to use our services, including but not limited to indirect, incidental, or consequential damages. We are also not responsible for any design errors or omissions, and we recommend careful consideration and review of all designs before proceeding with the production of any custom items.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The most current version will be posted on our website, and your continued use of our services after such changes indicates your acceptance of the updated terms.
Governing Law
These Terms & Conditions are governed by the laws of NSW. Any disputes related to these terms will be resolved in the appropriate courts of NSW.
If you have any questions or concerns about these Terms & Conditions, please feel free to contact us at suzie@subystudio.com.au.