
FAQs
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We work on a wide range of projects — from small, personalised soft furnishing orders (such as cushions, lampshades, upholstery) to full-scale design packages for larger residential and commercial spaces. We provide textile solutions for a variety of clients, including homeowners, business owners, interior designers, architects, builders, and joiners. Whether you're looking to design a luxury home or create a memorable commercial space, we can help bring your vision to life.
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You can reach us in several ways to get started.
You can call Suzie on 0415593720 to discuss your project directly, alternatively you can send us a message using the form on our website, email us at suzie@subystudio.com.au, or message us on Instagram @subystudio_.
We try our best to get back to all enquiries within 24 hours.
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If you are looking to create one or two items, then our Custom-Made Service might be more suited to you and we can provide you with a quote at the time of your enquiry.
Alternatively, for larger projects we recommend contacting us for a chat to briefly discuss your project before commencing. All projects begin with a 60-minute Initial Consultation. During the consultation, we’ll discuss your project, your space, and your style preferences. We can provide expert advice, show fabric samples, and help you choose the perfect materials for your needs. Consultations are typically in person or on-site, but virtual consultations are also available. If you need a more comprehensive solution, our full-scope design service includes everything from concept development and fabric sourcing to upholstery design and installation.
A Project Estimate will be sent to you following the Initial Consultation outlining any further works involved.
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Yes! Whether you're after a cushion scheme to complete a room or need upholstery work for a beloved chair, we're happy to help with individual aspects of your project. We love creating those perfect finishing touches!
We have a minimum spend of $1,000 for all jobs.
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Our initial consultation is free of charge. However, if you proceed to a formal quote after the consultation, we have a minimum spend of $1,000. This reflects the time, expertise, and effort involved in creating a custom product tailored to your needs.
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Definitely! We can seamlessly integrate your existing furniture or decor into the design by creating bespoke soft furnishings that complement your current space and style.
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Project timelines vary based on the scope and complexity of the work. After our initial consultation, we will provide a detailed timeline that includes design, sourcing, and installation stages. For custom items, production typically takes 4-8 weeks, while larger projects may take 3-6 months.
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You can absolutely choose your own fabrics! We will guide you through a curated selection of high-quality materials, or if you are after something more specific we can source this for you through our network of local and international fabric suppliers. Alternatively if you already have a fabric in mind, we can work with that too.
Whether you’re looking for rich textures, bold patterns, or something subtle, we can source the perfect fabric for your needs. Our goal is to make sure everything feels uniquely yours.
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Yes, we offer reupholstery services for furniture in need of a refresh. From updating old pieces to creating something entirely new, we’ll work with you to transform your furniture with fresh fabrics, colours, and designs.
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Each project is unique, so costs vary depending on the size, scope, and materials involved. After our consultation, we will provide a tailored quote. For smaller custom items, we offer clear pricing based on your selections.
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We’ll provide care instructions specific to the materials and fabrics used in your project to ensure your items stay beautiful for years to come.
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For custom-made items, we do not offer refunds unless the product is defective or not as ordered. Cancellations of custom orders may incur a fee depending on the stage of production.
For design consultations and projects, a non-refundable deposit is required to secure your spot, and any cancellations after work begins may incur additional charges.