PRIVACY POLICY
Your Privacy Matters to Us
At Suby Studio, we take your privacy seriously. As part of our commitment to protecting your personal information, we adhere to privacy laws and regulations to ensure your details are kept safe and secure. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our site and services, you agree to the terms outlined in this policy.
Information We Collect
When you visit our website or engage with our services, we may collect two types of information:
Personal Information: This includes any details you provide to us, such as your name, email address, phone number, and other contact information, when you place an order, request a consultation, or communicate with us.
Usage Data: This is information automatically collected by our website, such as your IP address, browser type, pages visited, and other details about how you interact with our site. While this data is generally not personally identifiable, it may be used to improve the user experience or to troubleshoot technical issues.
How We Use Your Information
The personal information we collect is used to:
Provide our services to you, including custom orders and consultations.
Communicate with you about your orders, inquiries, and upcoming projects.
Improve and personalise your experience on our website.
Send promotional emails (only with your consent) about new services, updates, and offers.
Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Sharing Your Information
We will not share your personal information with third parties except where necessary to deliver our services (such as working with fabric suppliers or installers) or where required by law.
Your Rights
You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights or have any concerns, please contact us directly.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the updated date will be noted at the top.
For further questions or concerns, please contact us at suzie@subystudio.com.au.